Refund policy


DIGITAL PRODUCTS

Our templates are easily editable, and we are available to assist you as needed. As our products are digital, we are unable to provide refunds or exchanges. Therefore, please contact us to discuss your requirements before placing an order.


PRINTED PRODUCTS 

Due to the nature of our business, we cannot offer refunds, returns, or cancellations once the design process has commenced. Kindly choose carefully when placing your order.

To ensure your satisfaction prior to giving approval, we recommend purchasing a printed sample before the final print. Opting out of a printed sample means we cannot be held liable for any dissatisfaction regarding color, cardstock, or other factors after the order is printed. Should a mistake be made on our part, we will provide a reprint at no cost to you.

We take every effort to ensure each packaged product is in top condition. However, once the order is dispatched, we cannot be held responsible for any loss or damage during transit.

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